Here at Austin Ben we offer a comprehensive course of in house training sessions to ensure that all of our carers are prepared for any eventuality.

Our first priority is our clients which is why we take every step towards ensuring that all of our staff are fully trained, not only in are but in quality, person centred care.

As well as full training, we also offer the opportunity to undertake fully funded NCFE courses and NVQ’s in association with local colleges and educational establishments.

To ensure our staff meet the needs of our service users we;

  • Ensure they are experienced, validating their skills and competence during the recruitment process.

  • Seek those that have completed a care qualification (or are willing to do so).

  • Ensure that all staff have been inducted in all essential and mandatory subjects (with regular updates thereafter).

  • Ask that they commit to continuous professional development and attend bespoke and specific training relative to client need.

Here is a selection of sessions we offer;

Dementia Awareness Dementia Awareness

End of Life Care End of Life Care

First Aid & BLS First Aid & BLS

Fire Safety & Fire Marshal Fire Safety & Fire Marshal

Health & Safety Health & Safety

Infection Control Infection Control

Medication Awareness Medication Awareness

Mental Capacity Act & DOLS Mental Capacity Act & DOLS

Nutrition & Fluids Nutrition & Fluids

Person Centered Care Person Centered Care

Personal & Pressure Care Personal & Pressure Care

Prevention of Falls Prevention of Falls

Risk Assessment Risk Assessment

Safeguarding Adults at Risk Safeguarding Adults at Risk

Safeguarding Children Safeguarding Children


The training was excellent – could not ask for a better trainer than Chris. Anything I was unsure of, he explained in a way I could understand. The induction was easy to understand and I know in the future if I am unsure of anything I will be certain to call Chis without hesitation.

Really enjoyed the training process. The weeks training was a big pro for me going with Austin Ben as I have no specific previous care experience. Chris was a great teacher and everyone really enjoyed the week. We all got involved and had in depth discussions about subjects learnt. It was good to have the First Aid and People Movers training in a different location as it gave abit of variation and broke up the week. I feel confident I have gained the knowledge I need to start shadowing. Thank you Austin Ben for this week – its been brilliant!

I have been really happy with the whole recruitment process starting from the interview. Everyone has been really helpful, nice, friendly and supportive. They have communicated really well and explained things really well. I get the sense that this is a fantastic company to work for that are good in every sense. The training was excellent, very clear and easy to understand, very in depth and equally important. I have gained a lot of useful knowledge and a lot of help and support has been given to me. Chris is a brilliant trainer and he is very knowledgeable, he could answer any question that he was asked. I am really excited to be joining this company!